K-Philosophy: Theoretical & Practical

Theoretically, as mentioned earlier, the Kaizen philosophy (or K-Philosophy) is an originally Japanese management concept for incremetal (or evolving, continuing) change (or improving). The 5 key elements of Kaizen are (1) involvement of all employees; (2) communication; (3) willingness to change; (4) effort' and (5) quality.[1]

In actual fact, the word "K" literally means change ("Kai"), then to become good ("zen")[1]. Apparently, in business reality, the K-philosophy is indeed a more people-oriented which requires long-term discipline to succeed thus not easy to implement particularly in a sizeable organization as it requires the crucial "ingredient" - Effective Communication.

As Sun Tzu taught ih his 5th Chapter titled as ENERGY (兵勢), he said, "Fighting with a large army under your command is nowise different from fighting with a small one; it is merely a question of instituting signs and signals."

《孫子兵法》
第五篇 兵勢篇

孫子曰：凡治眾如治寡，分數是也﹔斗眾如斗寡，形名是也。

In general, control of a "large" force is the same as control of a "few", it is just a matter of how you divide up their numbers (a matter of managing and organizing) by your "instructions" (a matter of communication). It requires precise though sophisticated communication.

Practically, such question might have arouse like "When to apply the Kaizen?", what's more, "How to apply the Kaizen?"

I suggest:

STEP 1 Formulate the BSC as asoon as business begins.
STEP 2 Continuously improve the BSC via effective communication.

[1] Lionel Giles (2000), Sun Tzu: The Art of War, 2000. The Internet Classics Archive by Daniel C. Stevenson, 1994-2000, Web Atomics.