History of Balanced Scorecard

The first balanced scorecard was created by Art Schneiderman who's an independent consultant on the management of processes in 1987, a mid-sized semiconductor company[1].

Other early applications of the concept in various companies were conducted by Harvard professor Dr. Robert S. Kaplan and others in a Nolan-Norton Institute study group.

In 1992, Robert S. Kaplan and David P. Norton began reporting the findings of their initial balanced scorecard experience through a series of journal articles[2], [3]. In 1996, they published a seminal book The Balanced Scorecard. This book continues to be a management best seller until today.

Reference
[1] Art Schneiderman, "The First Balanced Scorecard" (http://www.schneiderman.com/)
[2] The Balanced Scorecard - Measures that Drive Performance", Harvard Business Review, Feb. 1992
[3] Putting the Balanced Scorecard to Work", Harvard Business Review, Sept. 1993
[4] The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston (1996).