Obstacles Faced by Local SMEs on e-Commerce – GEC Business Review

by Rachel Poh

According to a recent SME survey conducted in Malaysia, there are surprisingly 70% of SMEs in Malaysia have yet owned a website.

A survey conducted by the Association Chinese Chambers of Commerce & Industry of Malaysia (ACCCIM) also revealed that SMEs are still implementing conventional method of doing business, with only 28% of the 965 survey respondents stated that they are currently involved in e-commerce; 24% of them are "in planning" situations, and the remaining 48% are completely not involved in e-commerce at all.

Studies have revealed that main obstacles faced by local SMEs on e-commerce implementation is due to the poor Internet bandwidth (30%), followed by expensive cost involved (25%) and concerns on e-payment security (20%).

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