Monday, March 25, 2013

Why Employee Morale Matters – GEC Business Review

by Kelvin Wong

Often, employers ignore the importance of employee morale in the office. Bosses and managers are rarely concerned about their team morale, team spirit and so on. If you ask business owners what their most valuable asset is – some probably will tell you it’s their cash, fixtures and equipment and so on.
A company’s mission such as improving product and service quality, productivity and customer loyalty while aiming to reduce wastage, turnover, absenteeism, and human resource related costs are all influenced by employee morale. Inevitably, keeping morale high should be on every bosses and managers’ radar screens nowadays.

To demonstrate just how powerful employee morale is, I will summarize many of the performance and effectiveness benefits of a high morale organization hereunder.

1. High Morale Helps Attract and Retain Talented People
Organizations selected by Fortune 500 trumpet their appearance in recruitment advertising, they are eager to let the world know how good it is to work for them.

2. High Morale Enhances Workplace thus Increases Productivity
Stripped of the dramas created by negative morale situations and the challenges of dealing with people from within or cross departmental, the high morale workplace becomes less stressful but more “fun”. The management team can focus work productivity, not just busy “putting out fires” related to personnel, worse still, replacing the people who have left.

3. High Morale Supports Implementation of Business Strategies
It is not just how important your plans are, but also such implementation. A good strategy is a fine thing, but it is useless provided you can implement it, and make it happen. Making it happen depends to a large extent on your people, and no doubt it lies the power of morale.


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